Honey Luxe

When caring for your Sip Savants:

• While this vessel is dishwasher safe, we recommend handwashing to maintain the best possible finish
• Never use bleach or abrasive cleaners containing chlorine
• Do not put in the microwave
• Straw is not suitable for hot liquids
• Do not overfill with hot liquids and keep out of reach of children when filled with hot liquids
• Always make sure lid is tightly secured before drinking

Return & Refund Policy
We want you to love your Sip Savants purchase. Because each piece is a limited-edition,
handcrafted design, we handle returns and refunds on a case-by-case basis to keep things fair
for everyone.
Damaged or Defective Items
If your order arrives damaged, defective, or not as described, contact us within 7 days of delivery
at sipsavants@gmail.com with your order number and clear photos of the issue. Once we
confirm the problem, we’ll send a free replacement or issue a full refund — your choice.
Not What You Expected?
If you receive your order and it’s just not what you were hoping for, reach out to us within 7 days
of delivery. We’ll work with you to find a solution — whether that’s an exchange for a different
design or a store credit. We want you to be happy with your purchase.
What We Can’t Accept
• Items returned after 7 days of delivery
• Items that have been used, washed, or show signs of wear
• Requests without photos or an order number
How to Reach Us
Email: sipsavants@gmail.com — we respond within 24 hours on business days. Include your
order number and any photos so we can help you as quickly as possible.
Our Promise
We stand behind every tumbler and glass cup we sell. If something isn’t right, we’ll make it right.
It’s that simple.